GENERAL GUIDELINES

• Students DO NOT have to be enrolled in a Certificate Program to take our courses; however, pre-requisites must be met.
• To enroll in individual courses or in one of our Certificate Programs, find the location of interest to you and follow the course registration instructions below.

TRAINING LOCATIONS

COURSE REGISTRATION

• To register for courses in Edmonton, Calgary and Red Deer, please register on-line or fax or e-mail our Registration Form.
   

CLASS ATTENDANCE and LETTERS OF ATTENDANCE

• Our training is very practical in nature, and there is little to no homework or exams.
• However, students are expected to attend 100% of the training in order to receive a Letter of Attendance.
• Failure to discuss any absences with the Education Department and/or your instructor before the training may result in withholding the letter of course completion.
• Upon completion all required courses in Conflict Management and successful Assessments in Mediation and Negotiation, students receive a Certificate in Conflict Management.
• Upon completions of all courses in Arbitration and successful completion of exams, students receive a Certificate in Arbitration.

MEMBERS’ TUITION DISCOUNT RATE

• To qualify for the “members” tuition discount, each student must be a current AAMS member at the time they enroll. If students want the course discount, they need to submit a membership application and receive notice that their membership application was approved before registering for any courses to obtain the course discount.. Please note that memberships can take up to a month to process.
• Membership application forms can be found on this website in the "About AAMS" then "Membership" menu at the top of the page..
  

COURSE START TIMES

Unless otherwise noted

• All day courses commence promptly at 8:30AM and finish at 4:30PM unless indicated otherwise in an e-mail confirmation.

AAMS IN-HOUSE COURSES (COURSES ON DEMAND)

• Certain elective and special courses that are not available in the calendar may be held by student request at any of our locations.
• Any individual, or group of students, who wishes to take a course not offered in the calendar, or wish specific dates, may phone the AAMS office and put his/her name on a waiting list.
• Courses will be offered when the minimum number of students have registered.

COURSE REGISTRATIONS / CANCELLATIONS (Course Registration Form 2010)

• Students may register right up until the course begins; however, course cancellation/confirmation deadline is 7 days prior to course start date.

• Please note that if the minimum number of students is not reached 7 days prior to the course start date, the course will be cancelled. So remember … Early registration is recommended!

COURSE CANCELLATIONS / AAMS IN-HOUSE COURSE CANCELLATION REFUNDS

For all courses, AAMS follows a cancellation procedure similar to other campuses across the province.

• Students will receive 100% of their course fees if a course is cancelled or re-scheduled by AAMS and for illnesses confirmed by a medical doctor in writing.

• Students will receive a 100% refund LESS a $50 administration fee provided the withdrawal request is received in writing by the AAMS office EIGHT days prior to the course start date.

• No refund will be issued to students withdrawing within the SEVEN days period prior to the course start date. 

• Effective November 1, 2008, AAMS will no longer offer credits towards courses.  AAMS will only be giving refunds for course withdrawal or cancellation as outlined above.

• Effective November 1, 2008, a $50 administration fee will be charged to any changes requested by a student eight days prior to the course start date (i.e. change dates, change location, withdrawal, etc).

CUSTOMIZED TRAINING

• AAMS is pleased to offer any of its regular or customized courses to groups of individuals from any organization at any location within or outside Alberta.
• For any inquiries about these offerings, please contact the Executive Director at (780) 433-4881 (in Edmonton) or 1-800-232-7214 (from all other locations).